
CARMEN FARQUHAR is the Operations Manager of LGR Incorporated, and she manages all activities relating to services and the day-to-day business requirements of our firm.

Executive Head of Group Operations
THEREZA NAUDĖ is the Executive Head of Group Operations at LGR Incorporated, where she is responsible for overseeing all operational functions across the group; including Human Resources, Recruitment, Training, Technology Services, Compliance, BPO and Corporate Social Responsibility. She leads the Operations teams with a focus on integration and driving strategic growth across all areas of the business.

Operations Manager
CARMEN FARQUHAR is the Operations Manager of LGR Incorporated, and she manages all activities relating to services and the day-to-day business requirements of our firm.

IT Manager
MARIUS JOUBERT is the IT Manager of LGR Incorporated, he is responsible for the coordinating, planning of all technology-related activities in our firm.

Head of Risk and Compliance
KAREN TUCKER graduated from the University of Johannesburg with an LLB degree. She is an admitted attorney with a strong interest in compliance matters. Her ambition and confidence make her well-suited to lead the Compliance Department.

Recruitment Manager
LEE-ANN BEZUIDENHOUT graduated with BA Psychology degree. She has a robust background in talent acquisition, both locally and internationally. She is committed to cultivating a constructive, efficient and competitive recruitment division.

Client Retention & New Business Consultant
NATALIE GOVENDER holds a BCom degree from Milpark Business College. She has extensive experience in the contact centre industry. With her passion for operational excellence and business management, she fulfils the role of Chief Brand Officer and New Business Development Executive at LGR.

Head of Quality Assurance and Training
NATASJA BOWES is responsible for driving excellence in service delivery, compliance and staff development. With extensive experience in quality management and coaching, she ensures that teams consistently meet client standards while fostering a culture of continuous improvement and accountability. Passionate about people and performance, Natasja leads initiatives that enhance customer experience, operational efficiency and professional growth across all departments.
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