Business Management
THEREZA NAUDĖ

Executive Head of Group Operations

THEREZA NAUDĖ is the Executive Head of Group Operations at LGR Incorporated, where she is responsible for overseeing all operational functions across the group; including Human Resources, Recruitment, Training, Technology Services, Compliance, BPO and Corporate Social Responsibility. She leads the Operations teams with a focus on integration and driving strategic growth across all areas of the business.

CARMEN FARQUHAR

Operations Manager

CARMEN FARQUHAR is the Operations Manager of LGR Incorporated, and she manages all activities relating to services and the day-to-day business requirements of our firm.

MARIUS JOUBERT

IT Manager

MARIUS JOUBERT is the IT Manager of LGR Incorporated, he is responsible for the coordinating, planning of all technology-related activities in our firm.

KAREN TUCKER

Head of Risk and Compliance

KAREN TUCKER graduated from the University of Johannesburg with an LLB degree. She is an admitted attorney with a strong interest in compliance matters. Her ambition and confidence make her well-suited to lead the Compliance Department.

LEE-ANN BEZUIDENHOUT

Recruitment Manager

LEE-ANN BEZUIDENHOUT graduated with BA Psychology degree. She has a robust background in talent acquisition, both locally and internationally. She is committed to cultivating a constructive, efficient and competitive recruitment division.

NATALIE GOVENDER

Client Retention & New Business Consultant

NATALIE GOVENDER holds a BCom degree from Milpark Business College. She has extensive experience in the contact centre industry. With her passion for operational excellence and business management, she fulfils the role of Chief Brand Officer and New Business Development Executive at LGR.

NATASJA BOWES

Head of Quality Assurance and Training

NATASJA BOWES is responsible for driving excellence in service delivery, compliance and staff development. With extensive experience in quality management and coaching, she ensures that teams consistently meet client standards while fostering a culture of continuous improvement and accountability. Passionate about people and performance, Natasja leads initiatives that enhance customer experience, operational efficiency and professional growth across all departments.